by audbod on Sat Jun 26, 2010 11:33 am
I had my leather suite, 2 - sofas delivered in March. It a good leather, all leather...burgundy. When it arrived it had what i can only describe as mould looking stains on the back. They told me to take the suite and if they couldnt get someone out to clean it to my satisfaction id get a new suite. Someone came and cleaned it, a few weeks later slowley it appeared again. They came out and cleaned it again...and a third time it has happened again. The last guy who came out said it was "spew marks" something to do with the stuff the leather is treated in seeping through, but its really bad. It hug whitish grey mould style marks all over the back of the sofas. He said he would send a report to World Of Sofas so im waiting to hear from them. He didnt even bother cleaning it the last time, he said he thinks the batch of leather was maybe faulty or dodgy. Has anyone else ever had this and what can i do to make it look ok while waiting ?? THANKS !!